Transparency & Disclosure

Baldwin Holdings will always treat you, our client, fairly and will put your interests ahead of our own.

Baldwin Holdings is dedicated to full transparency and disclosure in all of its business dealings. We are committed to disclosing our roles and interests in insurance transactions, including the type of compensation we may receive.

Like other brokers,  Baldwin Holdings is compensated in a variety of ways, including commissions and fees paid by insurance company partners, which may include wholesale brokers or other intermediaries, and fees paid by clients. Baldwin Holdings may receive compensation through one or a combination of the payment methods listed below, in compliance with applicable State laws and regulations.

Retail Commissions: A retail commission is paid to Baldwin Holdings by the insurance company partner as a percentage of the premium charged to the insured for the policy. The amount of commission may vary depending on a number of factors, including the type of insurance product sold and the insurance company partner selected by the client, and when applicable, based on the insurance company partner’s filed and approved rates. Retail commission rates may vary from transaction to transaction.

Client Fees: Some clients may agree to pay Baldwin Holdings a fee for Baldwin Holdings’ services, other than the placement of insurance coverage for the client. This fee is separate from retail commissions paid by insurance company partners.

Insurance Company Partner Consulting Compensation: Baldwin Holdings receives compensation from some insurance company partners for providing consulting, data analytics, or other services, unrelated to the placement of individual insurance policies. The services are designed to improve the product offerings available to our clients, assist our insurance company partners in identifying new opportunities, and enhance insurance company partners’ operational efficiency. The scope and nature of the services vary by insurance company partner and by geography.

Contingent Commissions: Some insurance company partners agree to pay Baldwin Holdings contingent commissions when we meet certain goals for insurance policies placed with them during a given year or other time period. The goals may include volume, profitability, retention and/or growth thresholds. The amount of contingent commission earned may vary depending on factors relating to an entire book of business over the course of the year or period. As a result, the amount of contingent commission attributable to any given insurance policy typically will not be known at the time of placement.

Supplemental Commissions. Some insurance markets, including Baldwin Holdings-owned intermediaries, have modified their commission schedule with Baldwin Holdings, resulting in an increase in some commission rates. These additional commissions, commonly referred to as “supplemental commissions”, are known as of the effective date of the policy, but some insurance companies are paying this commission later and apart from when commission is normally paid at policy issuance.  Like contingent commissions, they may be based on profitability, volume or retention and/or growth thresholds. 

Compensation for Insurance Company Partner Administration and Other Services: Baldwin Holdings operates certain panels, facilities, quota shares and other placement arrangements with some insurance company partners. Baldwin Holdings receives separate compensation for administering these arrangements that is in addition to any other fee or commission earned by Baldwin Holdings.

Other Benefits or Compensation:  Baldwin Holdings may, from time to time, participate in insurance company partner promotional events or employee training and development provided by insurance company partners. Sometimes, Baldwin Holdings is reimbursed by insurance company partners for its costs related to promotional marketing. Where legally permitted, Baldwin Holdings earns interest and other income on premium accounts, as paid to us by the financial institutions where insurance premiums are held prior to remittance to insurance company partners.

Some of Baldwin Holdings’s subsidiaries or affiliates are reinsurance brokers that provide reinsurance brokerage services to their insurance carrier clients. Their clients compensate them for those reinsurance brokerage services. Some of their insurance carrier clients may happen to be insurance carriers with whom Baldwin Holdings place Client’s insurance coverages. The services Baldwin Holdings provides client and the reinsurance services Baldwin Holdings’ reinsurance affiliates provide their clients are separate and any compensation they may earn for the services they provide their clients are separate from and in addition to the compensation Baldwin Holdings earns for the services Baldwin Holdings provides Clients.


Referral Fees: Baldwin Holdings may receive compensation in form of a fee, payment of other rewards, or benefit from other insurance producers or ancillary service providers, including but not limited to premium finance companies and tax consulting companies, for referring their services to our clients. All such referrals are in compliance with Baldwin Holdings’ Privacy Policy.

For more information on Baldwin Holdings’ compensation or Baldwin Holdings’ contractual arrangements with insurance company partners, please contact your local BALDWIN representative.

Baldwin Holdings has agreements with certain insurance company partners pursuant to which Baldwin Holdings provides services to them and for which Baldwin Holdings is compensated. Examples include captive management services, claims administration services, claims management software and associated services, mergers and acquisitions due diligence services, managing general agent and managing general underwriter services and insurance brokerage services
regarding insurance company partners’ own insurance programs. Baldwin Holdings is also party to agreements with insurance company partners that facilitate insurance transactions, including agency agreements, agreements to administer facilities, and agreements to operate internet-based insurance placing facilities.

Baldwin Holdings routinely enters into various types of agreements with insurance company partners that are ancillary to the insurance broking process, or other services performed on behalf of clients. Examples include confidentiality and non-disclosure agreements for the release of data relating to insurance placements, claims handling and loss control programs, non-disclosure and/or non-competition agreements relating to the development and disclosure of new insurance products and services, and licensing agreements governing access to and use of data management systems and databases.

For more information about Baldwin Holdings’ use of your information, please consult Baldwin Holdings’ Privacy Policy.

Fair Credit Reporting Act Disclosure Statement and Notice of Insurance Information Practices: Personal information about you may be collected from you or from sources other than you in connection with insurance applications, subsequent renewals, or other insurance services we provide to you. A credit report or score may be requested for underwriting or rating purposes. Baldwin Holdings may obtain information about your credit history, your loss history and the loss history of the property proposed for coverage. Such information, as well as other personal and privileged information collected by us or our agents may, in certain circumstances, be disclosed to third parties, such as insurance company partners, actuaries, underwriting consultants and reinsurance brokers without your authorization, as permitted or required by law.

Data Analytics: Baldwin Holdings may include, on an anonymous or de-identified basis, information relating to its clients’ insurance programs in benchmarking, modeling and other analytics. Baldwin Holdings offers an array of analytics capabilities to clients, insurance company partners and others. For clients, these offerings include benchmarking databases, analytics and modelling tools, surveys and other compilations of information, which are designed to help clients more effectively assess their risks, make more informed decisions and construct insurance programs and other risk mitigation strategies. Baldwin Holdings or its affiliates may in some instances receive compensation for its analytics offerings from clients, insurance company partners and others.