File a Claim

If you have a claim, start by reporting the claim to your insurance company. Use the search bar below to find your insurer. If you are unsure of your insurance company, please login to our client portal to look up your information or call our client care center at 855-452-6343.

FAQ | Claims

• When the accident occurred (date and time)
• Where the accident occurred (be as specific as possible)
• How the accident happened
• What kind of vehicle or vehicles were involved (including the year, make, and model)
• A description of the damage on each vehicle
• The names and contact information of people involved in the accident
• The extent of any injuries to people involved in the accident
• The names and contact information of anyone who witnessed the accident
• The name of the law enforcement agency that responded and the police report number, if police were contacted

• When the incident occurred
• A general description of what happened
• The location of the damaged property and what was damaged
• The condition of the home and if it is still livable
• If temporary repairs are needed
• If the fire or police department was contacted, which department responded and any report number
• Your contact information and the best time to reach you
Yes, once it is safe to do so. it is your responsibility to protect your property from further damage.
• Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris
• Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts
• If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property
• If you have fire or smoke damage, do not try to clean the damaged items. Sometimes cleaning things without the proper equipment can cause more damage

Let our licensed insurance guides lead the way!